Q1. Are you a factory or trading company?
A: We are a professional factory with over 20 years of manufacturing experience in sports products.
Q2. Where is your factory located? Can I visit it?
A: Our factory is located in Shangguan Industrial District, Hangzhou, Zhejiang, China. You are always welcome to visit us.
Q3. Can you customize the logo on the products?
A: Yes. We provide customized logo services, including logo printing, stickers, and other branding options according to your requirements.
Q4. Do you offer OEM/ODM services?
A: Yes. We support both OEM and ODM services. We can customize products, packaging, colors, materials, and specifications based on your requirements.
Q5. How can I get samples?
A: Free samples are available for selected products. The shipping cost is borne by the customer for the first cooperation. Samples are usually shipped within 3–7 working days after confirmation.
Q6. What payment methods do you accept?
A: We accept PayPal, T/T (Bank Transfer), Western Union, and L/C.